For Flo Business Pro customers
FlowSmart Portal Guide
Last updated on 11 April 2025
How to log in
- Head to our website and click the 'Login' button at the top right.
- Enter your email and password.
- You'll receive a One-Time Password (OTP) to your registered mobile as part of our two-factor authentication (2FA) process.
- Enter the OTP to complete your login.
The Portal explained
- View future available quarterly electricity products.
- View future available quarterly environmental certificates.
- View your transaction history across both electricity and environmental products. You can easily filter and export data for deeper analysis and reporting.
- Indicates the portion of each product that has already been purchased.
- The Weighted Average Price (WAP) reflects the average locked-in price for the procured portion of that product.
- Prices refresh every 30 seconds, with changes shown relative to the previous business day's market close.
The market is open Monday to Friday, 10am to 4pm AET.
Purchasing parcels
- Select an electricity product or environmental certificate.
- Choose your desired parcel size and review the corresponding price.
- Click 'Buy' to initiate the purchase.
- Enter the OTP sent to you via SMS.
- You'll receive an instant purchase outcome once the OTP is verified on the screen.
Transaction history
Easily view recent and historical transactions across electricity parcel and environmental certificate purchases. You can also filter and export data for deeper analysis and reporting.