How to read your bill
For large business customers
We keep our bills as simple as possible because nobody wants to spend time deciphering everything. Here's a handy guide for our large business customers, just in case.
Page one
1: Tax invoice number, bill issue date, Flo account number, and National Metering Identifier (NMI).
2: Your details and supply address.
3: Amount due, due date, and summary of charges broken down per item.
4: Contact information for enquiries, faults, and emergencies.
5: Information about how to pay your bill.
Page two
6: Summary of your plan, including Value-Added Products, and your contract end date.
7: Information about balances and/or payments from previous bills, new charges, and your electricity usage.
Page three
8: Information about any adjustments that have been made to your bill.
Page four
9: Graph outlining your usage over time along with your meter reads and greenhouse gas emissions.
Please note that the images used in this guide are for illustration purposes only and may not accurately reflect the final design of the bill.