We've kept our bills as simple as possible because nobody wants to spend time deciphering it. Here's a handy guide for our large business customers in case you need it.

 

1: Tax invoice number, bill issue date, Flo Account Number, and National Metering Identifier (NMI).

2: Customer contact details and supply address.

3: Amount due, due date, and summary of charges broken down per item.

4: Contact information for enquiries, faults, and emergencies.

5: Information about how to pay your bill.

6: Summary of your plan including your contract end date.

7: Information about your usage and charges.

8: Information about any adjustments that have been made to your bill.

9: Graph outlining your usage over time along with your meter reads.