Processing Fees
This page outlines the Processing Fees that may apply in addition to the fees in your Energy Plan Details (EPD). These fees only apply if you request the related services.
Additions and Alterations
Any changes to your electrical supply at an existing site come with a $150 processing fee. This includes installing new equipment (like solar panels, batteries, or EV chargers), or upgrading, replacing, or adjusting metering equipment or network assets.
New connections
Adding a new connection to your account comes with a $200 processing fee. A new connection means setting up a brand-new electricity supply point on the network, involving installing a new meter.