Default rates
Large business customers
The following table contains Default and Environmental Rates for large business customers. These rates don't include market, metering, loss factors, and network, or other charges, and are valid from 1 July 2026. Rates are exclusive of GST and are subject to change at any time.
NSW and ACT
Peak: 7am – 9am and 5pm – 8pm, Business Days
Shoulder: 9am – 5pm and 8pm – 10pm, Business Days
Off-peak: All other times EST
SA
Peak: 7am – 9pm, Business Days
Off-peak: All other times CST
TAS
Peak: 7am – 10pm, Monday to Friday
Off-peak: All other times EST
VIC and QLD
Peak: 7am – 11pm, Monday to Friday
Off-peak: All other times EST
FAQs
Default Rates are the charges that apply when a large business customer doesn’t have an active market electricity contract. They include the cost of supplying electricity plus a reasonable margin.
Default Rates only apply to large business customers without an active market electricity contract.
If you're a large business customer and your energy contract expires without being renewed, you’ll automatically be moved onto Default Rates. This ensures your electricity supply continues without interruption.
To avoid Default Rates, simply renew your contract with us before it expires. If you miss the deadline, don’t worry — you can still contact us anytime to set up a new contract.
If you're already on Default Rates, get in touch with us to discuss your options and move to a new contract that better suits your needs.
We’ll send you an email letting you know when your contract ends and when you’ve been moved onto Default Rates. You’ll also receive earlier reminders about your contract expiry, so be sure to keep an eye out!
Yes — other charges will apply under your Large Market Contract while you’re on Default Rates. If you'd like more details, feel free to contact us.